Privacy Policy  - Fedhubs Pro.

Published by Digimonde Private Limited – [email protected]

This Privacy Policy explains how Fedhubs ("we", "us", "our") collects and uses your personal data when you interact with the Fedhubs platform, whether via mobile app, website, or in-store interaction.

Fedhubs is a service operated and published by Digimonde Private Limited, a company registered in Sri Lanka.

1. What Personal Data We Collect

We may collect the following data about you when you use Fedhubs:

Category	Examples
Identification	Email address (used as your unique ID), first name, last name, gender, optional profile photo
Interaction data	Recommendations made or received, QR/OTR scans, reservation timestamps, points earned
Device data	IP address, browser, operating system
Feedback data	Comments or reviews submitted on businesses
Location data	If you allow location-based filters in the app or browser

2. How We Use Your Data

We process your personal data to:

• Identify you using your email (no login required)
• Allow you to recommend businesses and track your referrals
• Let you receive rewards and points via our gamification system
• Help businesses understand how customers interact with their profiles
• Send essential communications (e.g. reservation confirmations)
• Improve our services and measure platform usage

We do not use your data for profiling or automated decisions that have legal effects on you.

3. Legal Basis for Processing

We process your data under the following GDPR legal bases:

• Consent: for non-essential cookies or optional location access
• Legitimate interest: to operate the service and allow user referrals
• Contract: when you interact with a business through Fedhubs
• Legal obligation: to comply with regulatory requirements

4. Who We Share Your Data With

We only share your data when necessary to provide the service:

• With Partner Merchants you interact with (email + interaction details only)
• With payment providers (if you upgrade to paid services later)
• With our technical partners for hosting and analytics (under strict DPA agreements)

We never sell your personal data.

5. Your Data and Local Credits

If a merchant issues you credits or rewards, your data (such as email, points earned, or scan history) may be used to validate your reward status.

Fedhubs does not create, manage, or store the monetary value of any credit or coupon issued by a merchant. All responsibility lies with the merchant.

6. International Data Transfers

We host and process data in the EU whenever possible.

If we use tools outside the EU (e.g. email providers or analytics), they are subject to appropriate safeguards (SCCs or equivalent).

7. How Long We Keep Your Data

Data Type	Retention Period
Email & reco history	As long as you actively use the Platform
Interaction logs	24 months from last activity
Comments & reviews	Until deletion request
Technical logs	6–12 months depending on purpose

8. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Object to processing for direct marketing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at: [email protected]

9. Security

We use technical and organizational measures to secure your data (encryption, access controls).

However, no system is completely immune to risk.

10. Minors

Our services are not designed for individuals under 16. We do not knowingly collect their data. If you are a parent and believe your child used Fedhubs, contact us for immediate deletion.

11. Changes to This Policy

This policy may be updated. The latest version is always available at:

👉 https://fedhubs.info/legal#privacy-fedhubs

Significant changes will be notified through the Platform.

12. Contact

If you have questions about this policy or wish to exercise your rights, contact:

📧 [email protected]

📍 Operated by Digimonde Private Limited, Sri Lanka