Privacy Policy - Fedhubs.

This policy describes how user data is collected and utilized during interactions with the platform (app, web, in-store).

Published by Digimonde Private Limited – [[email protected]]

This Privacy Policy explains how Fedhubs ("we", "us", "our") collects and uses your personal data when you interact with the Fedhubs platform, whether via mobile app, website, or in-store interaction.

Fedhubs is a service operated and published by Digimonde Private Limited, a company registered in Sri Lanka.

1. What Personal Data We Collect

We may collect the following data about you when you use Fedhubs:

Category Examples
Identification Email address (used as your unique ID), first name, last name, gender, optional profile photo
Interaction data Recommendations made or received, QR/OTR scans, reservation timestamps, points earned
Device data IP address, browser, operating system
Feedback data Comments or reviews submitted on businesses
Location data If you allow location-based filters in the app or browser

2. How We Use Your Data

We process your personal data to:

  • Identify you using your email (no login required)
  • Allow you to recommend businesses and track your referrals
  • Let you receive rewards and points via our gamification system
  • Help businesses understand how customers interact with their profiles
  • Send essential communications (e.g. reservation confirmations)
  • Improve our services and measure platform usage

We do not use your data for profiling or automated decisions that have legal effects on you.

3. Legal Basis for Processing

We process your data under the following GDPR legal bases:

  • Consent: for non-essential cookies or optional location access
  • Legitimate interest: to operate the service and allow user referrals
  • Contract: when you interact with a business through Fedhubs
  • Legal obligation: to comply with regulatory requirements

4. Who We Share Your Data With

We only share your data when necessary to provide the service:

  • With Partner Merchants you interact with (email + interaction details only)
  • With payment providers (if you upgrade to paid services later)
  • With our technical partners for hosting and analytics (under strict DPA agreements)

We never sellLast update: Aug 22, 2025