These General Terms do not affect your mandatory rights under national law.
This site is published by:
Digi Monde (Pvt) Ltd
Legal form: Digimonde Private Limited
Registered office address: 67/B Lt Co. Kudabanda Mawatha Gannoruwa Peradeniya Srilanka
Registration Number (BRN): PV00232788
Contact: [email protected]
Publication Director: Mahesh Senanayake
EU Representative (for GDPR Article 27):
The website fedhubs.com is hosted by the company:
Name: O2SWITCH
Address: 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand - FRANCE
Trade and Companies Register: Clermont-Ferrand
SIRET Number: 51090980700016
Intra-community VAT: FR35510909807
The website fedhubs.biz is hosted by the company:
Name: DigitalOcean
Address: 17A Zekerinstraat, 1014 Amsterdam - Netherlands
Trade and Companies Register: AMSTERDAM
SIRET Number: 91796014800018
Intra-community VAT: FR16917960148
Digimonde Private Limited - [[email protected]]
These Terms of Service ("Terms") govern your access to and use of the services provided by DIGIMONDE (PRIVATE) LIMITED, including the platforms Fedhubs, Fedhubs Pro, and Fedhubs Pro+.
By accessing or using any of these services, you agree to be bound by these Terms.
Digimonde Private Limited is a digital agency duly incorporated in Sri Lanka, with its registered office at 67/B Lt Co. Kudabanda Mawatha Gannoruwa Peradeniya Srilanka, operating and leveraging several SaaS platforms to help individuals and businesses build visibility, retain customers, and engage their communities.
Please note that these are the general Terms & Conditions applicable across our platforms. For specific terms governing each service, please refer to the dedicated Terms of Service:
For Fedhubs (User-focused platform): Terms of Service for Fedhubs Users
For Fedhubs Pro (Business-focused platform): Terms of Service for Fedhubs Pro
For Fedhubs Pro+ (Agency/Multi-location management platform): Terms of Service for Fedhubs Pro+
The specific conditions for refunds and the processing of personal data are presented in our dedicated documents:
Refund Policy: https://fedhubs.info/en/g_refund.html
Privacy Policy: https://fedhubs.info/en/g_privacy.html
Our services are currently available in selected countries in the European Union and may expand over time.
By using our services, you confirm that:
You are at least 16 years old.
You have the legal authority to enter into these Terms.
Professional Use Only: Fedhubs Pro and Pro+ services are available exclusively to businesses and professionals acting in a commercial capacity.
Fedhubs is a free community platform with no paid features. No commercial transaction occurs between users and FEDHUBS.
You may access Fedhubs without creating an account, using your email as a unique identifier.
You can send recommendations, access guides, scan QR codes, and participate in social and gamified experiences.
You are responsible for the accuracy and integrity of your public contributions (e.g., recommendations).
Misuse (e.g., fake recommendations, abusive behavior) will result in account suspension or data deletion.
Accuracy of Information Provided by Users: While FEDHUBS provides the platform for user contributions, it is explicitly stated that FEDHUBS takes no responsibility for the accuracy, completeness, or timeliness of any information provided by Users on the Platform. All such information is the sole responsibility of the User providing it.
You may register your business to manage your profile, receive leads, track recommendations, and reward customers.
Fedhubs Pro is offered as a freemium service. Paid plans are available via Paddle, and pricing is subject to change with notice.
All billing and subscription management are handled by Paddle, which acts as the Merchant of Record.
You are responsible for respecting GDPR in your local use of customer data and rewards.
Any misuse of the system (e.g., soliciting fake recommendations, gaming rewards, spamming) is prohibited.
Accuracy of Information Provided by Merchants: While FEDHUBS provides the platform for merchant listings and offers, it is explicitly stated that FEDHUBS takes no responsibility for the accuracy, completeness, or timeliness of any information provided by Merchants on the Platform regarding their business, products, or services. All such information is the sole responsibility of the Merchant providing it.
Fedhubs Pro+ is a service for managing multiple locations or clients with extended tools (e.g., analytics, dashboards, campaign automation).
Pro+ subscriptions are managed via Stripe or LemonSqueezy.
Trial period: 14 days free, then a paid plan unless canceled.
Cancellation is available via your payment provider's portal.
Abuse of the system, resale without consent, or reverse engineering are strictly forbidden.
Warning for B2B Services: Fedhubs Pro/Pro+ is strictly reserved for Professionals. By creating an account, you declare to be acting in the course of your commercial activity. Payments without a valid SIRET/VAT number may be blocked.
You agree not to:
Scrape, reverse engineer, or extract data from our platform without permission.
Generate fake recommendations or simulate user activity.
Use the platform in any way that harms our reputation or services.
Attempt to exploit bugs, errors, or unauthorized access.
We reserve the right to suspend or terminate your access if we suspect violation of these Terms. In the case of merchants or agencies, repeated abuse may lead to permanent banning.
Types of Sanctions: Depending on the severity and nature of the violation of these Terms, FEDHUBS may apply various sanctions, including but not limited to, temporary suspension of access, permanent exclusion from the Platform, or deletion of content.
Suspension Procedure: Before any suspension, we will notify you:
The nature of the alleged violation,
The supporting evidence,
A 7-day period to provide your observations,
The contact details of the relevant service ([email protected]).
This procedure does not apply if immediate action is required to protect the Platform or other users.
All content, trademarks, branding, and software are the exclusive property of the Inventor and are operated under license by Digimonde Private Limited. You may not copy, resell, or misuse any part of our platform or code.
Services are provided "as is", without warranty of any kind.
We make no guarantees about uptime, data accuracy, or the effects of our services on your business performance.
User's Sole Risk: Your use of the FEDHUBS Platform and services is at your sole risk. The Platform is provided on an 'as is' and 'as available' basis. FEDHUBS expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Technological Limitations and Interruptions: FEDHUBS does not warrant that the functions contained in the Platform will be uninterrupted or error-free, that defects will be corrected, or that this Platform or the server that makes it available are free of viruses or other harmful components. While FEDHUBS endeavors to ensure the accessibility and availability of the Platform, it cannot guarantee continuous, uninterrupted, or secure access to the Platform, and operation of the Platform may be interfered with by numerous factors outside of FEDHUBS' control.
To the maximum extent permitted by law, Digimonde Private Limited disclaims all liability for indirect, incidental, or consequential damages resulting from your use or inability to use the services.
Direct Damages Cap: In no event shall FEDHUBS' total liability to you for all damages, losses, and causes of action arising out of or relating to these Terms or your use of the Services exceed the amount paid by you for the Services in the twelve (12) months preceding the claim. This limitation applies only to direct damages.
Exceptions: This limitation does not apply:
a) To mandatory legal obligations (including GDPR),
b) In case of bodily injury, death, or direct material damage,
c) To intentional or fraudulent breaches.
These General Terms are governed by Sri Lankan law. However, if you are a consumer residing in the European Union:
Mandatory provisions of your national law remain applicable,
Any dispute shall fall under the jurisdiction of the courts of your country of residence.
For legal inquiries or data access requests, contact: [email protected]
FEDHUBS shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials, or failures of telecommunications or information services.
You agree to indemnify, defend, and hold harmless FEDHUBS, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms, any content you submit, post, or transmit through the Platform, or your violation of any rights of any other person or entity.
Reciprocal Indemnification: FEDHUBS agrees to indemnify, defend, and hold you harmless from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that you may incur as a result of or arising from FEDHUBS' breach of these Terms, to the extent such breach is solely attributable to FEDHUBS.
FEDHUBS does not endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the FEDHUBS Platform or any hyperlinked website or service, and FEDHUBS will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.
You are solely responsible for compliance with all laws, rules, and regulations applicable to your use of the Platform and any content you provide, including, but not limited to, consumer protection laws, advertising laws, and data privacy laws.
Given the nature of our services:
Fedhubs (B2C) is free of charge with no commercial contract.
Fedhubs Pro/Pro+ (B2B) are for professionals only.
No right of withdrawal exists under Directive 2011/83/UE.
Pre-renewal Notification (Art. L215-1 Equivalent): For subscriptions with automatic renewal, FEDHUBS will send a nominative email notification to the user/merchant/agency between one (1) and three (3) months before the subscription's expiry date, clearly informing them of the upcoming renewal and their right to terminate. This notification will be prominently displayed.
Right to Free Termination: If this notification is not provided, the user/merchant/agency may terminate the contract free of charge at any time from the renewal date.
Legal Review Required: The precise legal wording for this section, including specific references to national laws equivalent to French Article L215-1 of the Consumer Code, must be drafted and reviewed by a legal professional.
Payment Processors: Payments for services are processed through third-party payment providers such as Lemon Squeezy, Paddle, and Stripe.
Payment Channels: Specific payment terms and refund processes may vary depending on the payment channel used (e.g., direct web payments, Apple App Store, Google Play Store).
Refund Processors: Refunds will be processed according to the policies and timelines of the respective payment processor (Lemon Squeezy, Paddle, Stripe). Users should refer to the terms of these providers for detailed information on payment processing and refunds.
Legal Review Required: While operational, the precise wording regarding payment terms, especially cross-border and platform-specific nuances, should be reviewed by a legal professional.
Support Hours: Our support team is available Monday to Friday, from 8:00 AM to 6:00 PM (CET).
Contact: You can reach our support team via email at [email protected] or by phone at [Your Phone Number - if applicable].
Updates and Scheduled Interruptions: FEDHUBS regularly performs maintenance and updates to the Platform to ensure optimal performance and introduce new features. While we strive to minimize disruptions, scheduled interruptions may occur. Users will be notified in advance of any planned major maintenance.
Compliance: FEDHUBS is committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our Privacy Policy, available on the Platform, details our data collection, processing, and storage practices.
International Transfers: Your data is processed in Sri Lanka. We implement EU Standard Contractual Clauses (Decision 2021/914) to ensure adequate protection when transferring personal data outside the European Union.
Sub-processors: A list of our sub-processors is available [link to sub-processor list, e.g., in the Privacy Policy].
Data Subject Rights: To exercise your GDPR rights (access, rectification, erasure, restriction, objection, portability), contact our DPO at [email protected].
Notification of Violations: In the event of a personal data breach, FEDHUBS will notify the competent supervisory authority (e.g., CNIL in France) and affected users in accordance with GDPR requirements.
Data Retention Periods: Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods for different categories of data are detailed in our Privacy Policy.
Amicable Resolution: In case of a dispute, the parties shall endeavor to reach an amicable resolution before initiating any legal proceedings.
Consumer Mediation (for EU Consumers): For disputes not resolved directly with our customer service, consumers residing in the EU may resort to free consumer mediation.
EU Online Dispute Resolution Platform: Consumers may also use the European Online Dispute Resolution (ODR) platform for online purchases: https://consumer-redress.ec.europa.eu/